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PRODUCT
UPGRADES
To download Adobe® Acrobat® Reader for
viewing PDF files, go to Adobe's
Site.
CTS PRO Upgrade
- Only for EXISTING CTS Pro (Windows)
Customers
-
Only for
Windows Operating Systems XP and above. Do NOT install this upgrade if
using a Windows Operating System version earlier than XP.
- All users should perform a backup of
their system prior to installing the upgrade.
Upgrade
for CTS Pro Version 8.05 (stand alone)
Upgrade
for CTS Pro Version 8.05 (client/server)
After downloading the file, call CBSi's
Technical Support for help
(507) 895-8600 or (800) 895-5550
CTS PRO Database Structures
- xchg.dbf
- site.dbf,
schedule.dbf
- ctsdata.dbf,
rsdata.dbf
- group.dbf,
field.dbf, cgrps.dbf, cflds.dbf, rgrps.dbf, rflds.dbf, gtype.dbf,
colxxx.dbf, sperate.dbf
- qmsteams.dbf,
qmsqueues.dbf, qmsservices.dbf, qmsclasses.dbf
- pdd.dbf,
tables.dbf, dcu.dbf
- grptrack.dbf,
trunks.dbf
CIC Codes
There is a feature in CTS Pro that
allows you to automatically update the CIC codes via the CBSi website. To
read about it, check out the
Downloading CIC Codes
Information Sheet.
Information on CIC Codes
Carrier identification codes (CICs) are
used to route and bill calls in the public switched telephone network.
CICs are four-digit codes in the format XXXX.
To obtain a CIC, an applicant must purchase
access from an access provider, who will in turn apply to NANPA for the
assignment on behalf of the access purchaser. Reflecting their origin,
CICs may be classified as Feature Group (FG) B or (FG) D, depending on the
type of access purchased.
Still don't see what you are
looking for,
CONTACT US
we would be happy to create custom
manuals and/or
literature to meet your
organizations needs. |
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