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CTS PRO REPORTS
Busy Hour
Located in CTS PRO Reports Module under the Busy Hour tab.
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Busy
Hour Report Samples (Page 3) |
| Bouncing Busy Hour Report with Overflow T-2701 |
| Description: This report provides bouncing busy hour information with overflow included. The report includes the group name/number and the peg count and usage for each group’s busy hour per day. Also displayed is the high busy hour usage, average busy hour, average busy hour usage of the 3 highest, trunks working/equipped, trunks required, and trunks over/under. Download:
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| 10 High Busy Hour Trunk Req. w/Growth Factor Report T-2800 |
| Description: This report displays information for the 10 highest busy hours of the observation period. For each group, the busy hour day, time, average usage, and average holding time are displayed. The average usage is calculated for the 10 highest busy hours for each group. The number of trunks equipped/working is displayed and the trunks required is figured by the average usage of the 10 highest busy hours’ usage. The trunks over/under is also displayed. Download: |
| Monthly Average 10 High Busy Hour Traffic Report T-2801 |
| Description: This report displays the average peg and usage for the 10 highest busy hours for the selected month for the selected groups. Also calculates the year to date variance for average peg and average usage for each group. The total of the avg. peg and usage for the 10 highest busy hours is displayed at the bottom of the report. Download: |
| 10 High Busy Hour Trunk Req. w/Growth Factor Report T-2803 |
| Description: This report displays the 10 highest busy hours for the time period selected by the user. There will be only 1 Busy Hour for each day. The Busy Hours are listed with the busiest hour first. This report can have a manually entered Growth Factor (you choose the growth factor), or the program can calculate a growth value from previous data. To calculate the growth value from previous data, you will need to run this report with 2 or more months of data. Download: |
| Insufficient Trunk Requirements Report T-2810 |
| Description: This report displays information on any hour for any group that had insufficient trunks in the observation period. The data displayed includes group name/number, date, poll period, reference #, peg, usage, overflow, trunks equipped/working and required, and trunks over/under. Download: |
| Percent of Engineered Capacity Summary Report T-2812 |
| Description: This report displays information about the busy hour of the selected groups over the percent of engineered capacity specified. The report includes group name/number, busy hour, BH usage, total usage for the observation period, engineered usage (determined by the trunks working), grade of service, trunks equipped/working and required, trunks over/under and % of engineered usage. Download: |
Additional CTS PRO Resources
| View other CTS Pro reports: |
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- Busy Hour - Customer - DMS-10 - DMS OM's - DMS QMS - GTD-5 - Information - Misc. - On/Off - Overflow - Server - Wireless |
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